English
Deutsch
Español
Français
Italiano
Nederlands
Welcome
Login
Search
Shopping basket
0
product(s)
Adding product...
About us
Shop
Bobby Urban
Bobby Bizz
Bobby Compact
Bobby XL
Bobby Original
Catalogue
Blog
Contact us
Contact
About us
Designers
Sustainable design
Awards
Career
Catalogue
Payment
Please find below an overview of our most frequently asked questions with the answer. Is your question not in below list? Feel free to contact us at customersupport@xd-design.com
How do I know if my order has arrived safely?
We will send an order confirmation immediately to the email address you have provided when you place an online order.
It will include an overview of your order with an order number.
Contact us if you do not receive this confirmation.
Contact can be made via
customersupport@xd-design.com
.
Please state your name and order number in all correspondence.
I would like to cancel my order, how can I do this?
You may only cancel your order if it has not yet been sent.
Contact customer services as quickly as possible for more information.
Contact can be made via
customersupport@xd-design.com
.
Please state your name and order number in all correspondence.
Can I still change my order?
You may only change your order if it has not yet been sent.
Contact customer services as quickly as possible for more information.
Contact can be made via
customersupport@xd-design.com
.
Please state your name and order number in all correspondence.
I have returned articles, but the purchase price has not been credited to my account yet. What should I do now?
We aim to credit your money to your account within five working days.
Please contact us if this has not happened.
Contact can be made via
customersupport@xd-design.com
.
Please state your name and order number in all correspondence.
Which payment methods are possible?
The following payment methods are accepted in the webshop: iDEAL, credit card and PayPal.
Our products
Bobby Backpacks
Bobby Original
Bobby compact
Bobby Bizz
Bobby Urban
Travel Accessories
Customer service
FAQ
Returns & Exchanges
Delivery
Payment
Disclaimer
Newsletter
Subscribe to our newsletter.
Sign up
Follow us
© Copyright 2018 XD Design. All rights reserved.
Contact us
Help
Privacy policy
Terms and Conditions